Privacy Policy

This Privacy Policy forms part of the Terms and Conditions. Capitalised words in this Privacy Policy are defined in the Terms and Conditions.

Commitment to protecting the privacy of our Subscribers
The information we collect from you is only that required by us in order to provide you with the information you have requested. Except as provided in this Privacy Policy, we do not supply your personal information to any other person unless you have expressly authorised us to do so.
By registering to use the Site generally you will be deemed to consent to our use of your personal information in the ways indicated.

Use of personal information
pickupaproperty limited is a limited company incorporated in England and Wales, and is registered under the Data Protection Act 1998. All personal information you supply will be treated in accordance with that Act.

pickupaproperty limited will not pass on your personal information to any other person except when we believe the law requires or as set out in this Privacy Policy. To this end, pickupaproperty limited may pass your information to other third parties if you authorise us to do so. To sign up with the Site you must provide your name, email address and create a password. You must also provide card payment information including your postal address and telephone number. The information collected on the signing up form may be used to send messages (including via email and sms messaging) for the following purposes:
  1. to allow us to send messages to you when managing enquiries online;
  2. to allow us to contact you for user service, if necessary;
  3. to customise the content of our site to meet your specific needs;
  4. to make product improvements to the Site and;
  5. to keep you informed of new features and products available from pickupaproperty limited.

IP address
We may log your IP address (which indicates the location of your computer on the Internet) for the purpose of systems administration and troubleshooting.

Log files
pickupaproperty captures industry standard information solely for the purposes of analysis. Information contained in log files is intended for internal use only. The aggregate logged information is not linked to any personally identifiable information.

Online surveys
pickupaproperty values opinions and comments from users, so we may from time to time conduct online surveys. Participation in these surveys is entirely optional for all users. Typically, the information is aggregated and used to make improvements to pickupaproperty and to develop appealing content, features and promotions for users. Survey participants are anonymous unless otherwise stated in the survey.

If you provide your email address in order to submit an enquiry, comment or request for further information, we may contact you regarding your enquiry, comment or request. We may also send emails to you about the Services that we offer.

From time to time we may provide your information to our marketing department for research and analysis purposes so that we can monitor and improve the services we provide. We may occasionally contact you including by post, email or telephone to ask you for your feedback and comments on our Services.

Links to third parties
You may be asked to provide additional personal information directly to content providers accessible through this site if you wish to obtain or purchase quotes, products, services or information from them. You will be provided with details of how such information will be used by the relevant content provider. We do not accept any responsibility for the information practices of such content providers. We encourage you to read the privacy statements of each content provider before providing any personal information.

Secure Payment
pickupaproperty automatically encrypts your confidential payment information, using the Secure Sockets Layer protocol (SSL), when it is transmitted from your computer to our site over the Internet. We use the highest commercially available encryption key length of 256-bits. Payment processing is performed by Optimal Payments Limited our payment service provider.

Cookies are small pieces of information transferred to and stored by your browser on your computer. Cookies are commonly used on the Internet and do not harm your system.

Our site uses cookies to store information about your use of our website. We store this information for your convenience and to save time on any future visits. If you have configured your browser to block the use of cookies our site will not operate correctly.

For further information please see our Cookie Policy.

Opt out
If you do not wish us to contact you, send you information, provide your personal data to third parties or if you have an enquiries about the accuracy of your personal information or you would like information which is no longer current to be removed then please use the contact us area of the site.

Data Protection Act 1998
We are registered under the Data Protection Act 1998. As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. We may from time to time require you to co-operate with our security checks before we disclose information to you.

Unauthorised persons
Whilst we take all reasonable precautions to protect the personal data of users of this site, we cannot be responsible for and therefore exclude all liability for loss or misuse of personal data which is intercepted or otherwise misused by unauthorised persons.

Consent to use of information
By submitting your information you give your unconditional consent to the use of that information as set out in the Terms and Conditions and Privacy Policy. If we change our Terms and Conditions and Privacy Policy we will post the changes on this page so that you are aware of the information we collect and how we use it. Continued use of the service will signify that you agree to any such changes.

Right to access
You have a right to access the information that is held about you. To obtain a copy of this information, you should write to us at pickupaproperty limited, P.O. Box 52004, London SW2 5YU. We reserve the right to charge a fee for this service.

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